customer-centric approach

См. также в других словарях:

• customer-centric — customer cen‧tric [ˌkʌstəmə ˈsentrɪk ǁ təmər ] adjective MARKETING customer centric products, services, or businesses pay more attention to the needs of customers than to sales or profit: • He sought expert help from his bank to grow his customer …   Financial and business terms

• Customer centricity — is a strategy to fundamentally align a company’s products and services with the wants and needs of its most valuable customers to maximize profits for the long term. Customer centricity refers to the orientation of a company to the needs and… …   Wikipedia

• Customer lifecycle management — Customer Lifecycle Management, or CLM is the measurement of multiple customer related metrics, which, when analyzed for a period of time, indicate performance of a business.[1] The overall scope of the CLM implementation process encompasses all… …   Wikipedia

• Network-Centric Service-Oriented Enterprise (NCSOE) — is a new generation enterprise capable of conducting collaboration and management of internal and external information. Using Network Centric Enterprise Services (NCES) , the enterprise can now enforce information and decision superiority in a… …   Wikipedia

• Net-centric — Net centric: (adj.) (Also spelled netcentric ): Participating as a part of a continuously evolving, complex community of people, devices, information and services interconnected by a communications network to achieve optimal benefit of resources… …   Wikipedia

• Client Centric — A specific approach to doing business that focuses on the customer. Client centric businesses ensure that the customer is at the center of a business s philosophy, operations or ideas. These businesses believe that their clients are the only… …   Investment dictionary

• NetCracker — Infobox Company company name = NetCracker Technology Corp. company company type = Private company slogan = Transforming the Service Layer foundation = ) location = Waltham, Massachusetts, USA key people = Andrew Feinberg, President CEO| industry …   Wikipedia

• European Technology Platform for the Electricity Networks of the Future — The European Technology Platform (ETP) for the Electricity Networks of the Future (SmartGrids) is an European Commission initiative that aims at boosting the competitive situation of the European Union in the field of electricity networks. The… …   Wikipedia

• Demand flow technology — (DFT) is a strategy to define and deploy business processes in a flow, driven in response to customer demand. DFT is based on a set of applied mathematical tools that are used to connect processes in a flow and link it to daily changes in demand …   Wikipedia

• Business process reengineering — (BPR) is a management approach aiming at improvements by means of elevating efficiency and effectiveness of the processes that exist within and across organizations. The key to BPR is for organizations to look at their business processes from a… …   Wikipedia

• Co-creation — is a form of market or business strategy that emphasizes the generation and ongoing realization of mutual firm customer value. It views markets as forums for firms and active customers to share, combine and renew each other s resources and… …   Wikipedia